Frequently asked questions
Self-storage is self-service storage. This means you subscribe to (or lease) a storage unit for your own use. Go StorPro takes a smart, digital approach that makes this super simple and gives you great benefits. You can visit our storage facilities at any time and access the facility and your storage unit using digital keys in the Go StorPro App. Only you have access to the unit and can decide if, when, and who you want to share the digital keys with. Go StorPro offers units in different sizes at several different locations. You will find a complete overview of the various storage units in the App.
We value the security of your belongings as if they were our own. Our digital access system and video surveillance ensure that we have full control over who is at the facility at all times. Our locks are built into the frame of our storage units. This makes them tamper proof. We also offer insurance for your stored belongings. You choose this when you reserve a storage unit in the App.
You may contact us for more information about moving assistance / recommendations in your area and how to get a transport quote directly from a transporter.
No. Your unit is personal. Walls and doors are made of steel so no one can look inside your unit.
Yes. Contact our customer service and we’ll set up a tour for you.
There are no power outlets in our storage facilities.
There are no trolleys available at all our facilities.
The price of the units varies depending on their size and location. You can find prices for the various units on the website and in the App. You can download the App for free and register without committing to paying anything.
You can remotely open your storage unit with the keys in the App. If you’re not sure this applies to your unit, simply contact customer service.
Yes, you can easily share the digital key with other people. Simply open the App, go to the relevant storage unit and press “Share,” then follow the prompts. You can also remove access permissions in the App at any time.
Yes, you can have several units, in the same or different facilities, with the same user account. All storage units are managed in the App.
